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Testing in the Wild: The Social and Organisational Dimensions of Real World Practice

Rooksby, John and Rouncefield, Mark and Sommerville, Iain (2009) Testing in the Wild: The Social and Organisational Dimensions of Real World Practice. Computer Supported Cooperative Work (CSCW), 18 (5-6). pp. 559-580. ISSN 0925-9724

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Abstract

Testing is a key part of any systems engineering project. There is an extensive literature on testing, but very little that focuses on how testing is carried out in real-world circumstances. This is partly because current practices are often seen as unsophisticated and ineffective. We believe that by investigating and characterising the real-world work of testing we can help question why such ‘bad practices’ occur and how improvements might be made. We also argue that the testing literature is too focused on technological issues when many of the problems, and indeed strengths, have as much do with work and organisation. In this paper we use empirical examples from four systems engineering projects to demonstrate how and in what ways testing is a cooperative activity. In particular we demonstrate the ways in which testing is situated within organisational work and satisfices organisational and marketplace demands.

Item Type: Article
Journal or Publication Title: Computer Supported Cooperative Work (CSCW)
Uncontrolled Keywords: dependability ; ethnography ; ethnomethodology ; organisational issues ; software development ; systems testing ; work practices
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: Faculty of Science and Technology > School of Computing & Communications
ID Code: 57995
Deposited By: ep_importer_pure
Deposited On: 31 Aug 2012 01:11
Refereed?: Yes
Published?: Published
Last Modified: 06 Aug 2013 10:34
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/57995

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