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Employee attitudes to work-based counselling services

West, Michael and Reynolds, Shirley (1995) Employee attitudes to work-based counselling services. Work and Stress, 9 (1). pp. 31-44. ISSN 0267-8373

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Abstract

Work-based counselling services have increasingly been introduced in organizational settings in the 1980s and 1990s. In this paper, a study is reported of the attitudes of 213 employees of a UK Health Authority towards an existing counselling service. Questionnaires sought information about attitudes to counselling, confidentiality, attitudes to those seeking counselling and general health. The results suggested that attitudes to work-based counselling services are predicted by employees' perceptions of those seeking counselling as trustworthy and their beliefs about the confidentiality of the service. The practical implications of these results are examined.

Item Type: Article
Journal or Publication Title: Work and Stress
Uncontrolled Keywords: Counselling services ; Health care ; Attitudes ; Work organizations
Subjects: H Social Sciences > HD Industries. Land use. Labor
Departments: Lancaster University Management School > Lancaster University Management School - Other > Centre for Performance-Led HR
ID Code: 57374
Deposited By: ep_importer_pure
Deposited On: 05 Oct 2012 10:19
Refereed?: Yes
Published?: Published
Last Modified: 05 Oct 2012 10:19
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/57374

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