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When promoting positive feelings pays:aggregate job satisfaction, work environment features and innovation in manufacturing organizations

Shipton, Helen and West, Michael and Parkes, Carole and Dawson, Jeremy F and Patterson, Malcolm (2006) When promoting positive feelings pays:aggregate job satisfaction, work environment features and innovation in manufacturing organizations. European Journal of Work and Organizational Psychology, 15 (4). pp. 404-430. ISSN 1359-432X

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Abstract

This study investigates the relationship between aggregate job satisfaction and organizational innovation. In a sample of manufacturing companies, data were gathered from 3717 employees in 28 UK manufacturing organizations about their job satisfaction and aggregated to the organizational level. Data on innovation in technology/processes were gathered from multiple respondents in the same organizations 24 months later. The results revealed that aggregate job satisfaction was a significant predictor of subsequent organizational innovation, even after controlling for prior organizational innovation and profitability. Moreover the data indicated that the relationship between aggregate job satisfaction and innovation in production technology/processes was moderated by two factors: job variety and a commitment to ‘‘single status’’. Unlike previous studies, we conceptualize job satisfaction at the aggregate rather than the individual level and examine innovation rather than creativity. We propose that where the majority of employees experience job satisfaction, they will endorse rather than resist innovation and work collaboratively to implement as well as to generate creative ideas.

Item Type: Article
Journal or Publication Title: European Journal of Work and Organizational Psychology
Subjects:
Departments: Lancaster University Management School > Lancaster University Management School - Other > Centre for Performance-Led HR
ID Code: 57298
Deposited By: ep_importer_pure
Deposited On: 05 Sep 2012 18:32
Refereed?: Yes
Published?: Published
Last Modified: 14 Feb 2014 09:43
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/57298

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