Richter, Andreas W. and Scully, Judy and West, Michael (2005) Intergroup conflict and intergroup effectiveness in organizations:theory and scale development. European Journal of Work and Organizational Psychology, 14 (2). pp. 177-203. ISSN 1359-432XFull text not available from this repository.
Many see the absence of conflict between groups as indicative of effective intergroup relations. Others consider its management a suitable effectiveness criterion. In this article we demarcate a different approach and propose that these views are deficient in describing effective intergroup relations. The article theorizes alternative criteria of intergroup effectiveness rooted in team representatives' subjective value judgements and assesses the psychometric characteristics of a short measure based on these criteria. Results on empirical validity suggest the measure to be a potential alternative outcome of organizational conflict. Implications for both the study of intergroup relations and conflict theory are discussed.
|Journal or Publication Title:||European Journal of Work and Organizational Psychology|
|Departments:||Lancaster University Management School > Lancaster University Management School - Other > Centre for Performance-Led HR|
|Deposited On:||05 Sep 2012 18:28|
|Last Modified:||14 Feb 2014 09:24|
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