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Integrated manufacturing, empowerment, and company performance

Patterson, Malcolm and West, Michael and Wall, Toby D (2004) Integrated manufacturing, empowerment, and company performance. Journal of Organizational Behavior, 25 (5). pp. 641-665. ISSN 0894-3796

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Abstract

There is controversy over whether integrated manufacturing (IM), comprising advanced manufacturing technology, just-in-time inventory control and total quality management, empowers or deskills shop floor work. Moreover, both IM and empowerment are promoted on the assumption that they enhance competitiveness. We examine these issues in a study of 80 manufacturing companies. The extent of use of IM was positively associated with empowerment (i.e., job enrichment and employee skill enhancement), but, with the minor exception of AMT, bore little relationship with subsequent company performance. In contrast, the extent of empowerment within companies predicted the subsequent level of company performance controlling for prior performance, with the effect on productivity mediating that on profit.

Item Type: Article
Journal or Publication Title: Journal of Organizational Behavior
Subjects: H Social Sciences > HD Industries. Land use. Labor
Departments: Lancaster University Management School > Lancaster University Management School - Other > Centre for Performance-Led HR
ID Code: 57140
Deposited By: ep_importer_pure
Deposited On: 10 Aug 2012 19:33
Refereed?: Yes
Published?: Published
Last Modified: 09 Apr 2014 23:59
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/57140

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