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Support Staff's experiences of relationship formation and development in secure mental health services

Evans, Kathryn and Murray, Craig and Jellicoe-Jones, Lorna and Smith, Ian (2012) Support Staff's experiences of relationship formation and development in secure mental health services. British Journal of Forensic Practice, 14 (2). pp. 104-115. ISSN 1463-6646

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Abstract

Purpose – Therapeutic relationships have been identified to be a key feature of staff working with patients within mental health settings and are widely referred to within research literature. The aim of this study is to explore the experiences of support staff within secure mental health services with regards to the formation and development of therapeutic relationships with patients. Design/methodology/approach – Ten participants were interviewed, all of whom were unqualified support staff based within secure establishments and working directly with patients. Findings – Interpretative phenomenological analysis of the data resulted in the identification of three themes: “Building bridges”: developing relationships with patients; “You do forget what they've done”: seeing the person and managing risk, and “Playing your cards close to our chest”: maintaining boundaries. Originality/value – The themes are discussed and evaluated in terms of relationship formation and development, barriers that may prevent such relationships from being built and the implications for clinical practice.

Item Type: Article
Journal or Publication Title: British Journal of Forensic Practice
Uncontrolled Keywords: Medical practice ; Mental health services ; Patients ; Qualitative ; Relationships ; Secure ; Social care ; Support staff
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Departments: Faculty of Health and Medicine > Health Research
ID Code: 56477
Deposited By: ep_importer_pure
Deposited On: 01 Aug 2012 11:23
Refereed?: Yes
Published?: Published
Last Modified: 14 Mar 2013 14:35
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/56477

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