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Organizational innovation in the UK:A case study of perceptions and processes

King, Nigel and Anderson, Neil and West, Michael (1991) Organizational innovation in the UK:A case study of perceptions and processes. Work and Stress, 5 (4). pp. 331-339. ISSN 0267-8373

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Abstract

Innovation research has tended to take a ‘top-down’ approach, and has failed to take account of the varying perspectives on the innovation process of different groups within organizations. This paper describes a study in two residential care homes for the elderly which examined inter-group differences in perceptions of the innovation process. Staff were asked to describe the histories of a selected innovation. Content-analysis of transcripts showed that managerial and non-managerial staff groups differed in their emphasis on particular phases of the innovation process, and that managers stressed positive influences on the process to a greater extent than did other staff. The groups agreed on what the sources of influence were. Four factors are suggested which might explain these findings: a group's stake in the innovation, role in the innovation process, identity with the organization, and the effectiveness of inter-group communications. Implications for management and future research are discussed.

Item Type: Article
Journal or Publication Title: Work and Stress
Uncontrolled Keywords: Innovation process ; Group-level research ; Perceptions of innovations ; Homes for the elderly
Subjects: H Social Sciences > HD Industries. Land use. Labor
Departments: Lancaster University Management School > Lancaster University Management School - Other > Centre for Performance-Led HR
ID Code: 55947
Deposited By: ep_importer_pure
Deposited On: 19 Jul 2012 16:40
Refereed?: Yes
Published?: Published
Last Modified: 28 Aug 2014 16:42
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/55947

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