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Management Consultants, Systems Development, Power and the Translation of Problems

Bloomfield, Brian and Best, Ardha (1992) Management Consultants, Systems Development, Power and the Translation of Problems. The Sociological Review, 40 (3). pp. 533-560. ISSN 0038-0261

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Abstract

This paper aims to shed light on the exercise of power during the development and implementation of organisational information systems. Considering the use of Information Technology (IT) to help solve organisational problems, we employ the concept of the ‘sociology of translation’ to theorise the process by which the organisational problem is constituted and for which the appropriate IT solution is proposed. Discussing the nature of the power relationship between external management consultants in IT and client or user organisations, the paper considers the role of symbolic resources such as managerial discourse, and the differential access to IT knowledge and skills, as important aspects of power in that relationship.

Item Type: Article
Journal or Publication Title: The Sociological Review
Subjects: H Social Sciences > HB Economic Theory
Departments: Lancaster University Management School > Organisation, Work & Technology
ID Code: 55459
Deposited By: ep_importer_pure
Deposited On: 28 Jun 2012 10:25
Refereed?: Yes
Published?: Published
Last Modified: 09 Apr 2014 23:42
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/55459

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