Bloomfield, Brian and Best, Ardha (1992) Management Consultants, Systems Development, Power and the Translation of Problems. The Sociological Review, 40 (3). pp. 533-560. ISSN 0038-0261Full text not available from this repository.
This paper aims to shed light on the exercise of power during the development and implementation of organisational information systems. Considering the use of Information Technology (IT) to help solve organisational problems, we employ the concept of the ‘sociology of translation’ to theorise the process by which the organisational problem is constituted and for which the appropriate IT solution is proposed. Discussing the nature of the power relationship between external management consultants in IT and client or user organisations, the paper considers the role of symbolic resources such as managerial discourse, and the differential access to IT knowledge and skills, as important aspects of power in that relationship.
|Journal or Publication Title:||The Sociological Review|
|Subjects:||H Social Sciences > HB Economic Theory|
|Departments:||Lancaster University Management School > Organisation, Work & Technology|
|Deposited On:||28 Jun 2012 10:25|
|Last Modified:||03 Nov 2015 16:02|
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