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Talking in the library : implications for the design of digital libraries

Crabtree, Andy and Twidale, Michael and O'Brien, Jon and Nichols, David (1997) Talking in the library : implications for the design of digital libraries. In: ACM Digital Libraries '97 :. Association for Computing Machinery (ACM). ISBN 0-89791-868-1

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    We describe the use of ethnomethodologically-informedethnography as a means of informing the requirementselicitation, design, development and evaluation of digitallibraries. We present the case for the contribution of such studiesto the development of digital library technology to support thepractices of information-searching. This is illustrated by aparticular study of the help desk at a university library,examining the implications it has for designing appropriatefunctionality for a digital library. This requires us to address theproblems of using ethnographic data in systems design

    Item Type: Contribution in Book/Report/Proceedings
    Uncontrolled Keywords: digital libraries
    Subjects: ?? qa75 ??
    Departments: Faculty of Science and Technology > School of Computing & Communications
    ID Code: 53453
    Deposited By: ep_importer_pure
    Deposited On: 04 Apr 2012 12:22
    Refereed?: No
    Published?: Published
    Last Modified: 20 Jul 2018 01:19
    Identification Number:

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