Cartwright, Susan and Pappas, Constantinos (2008) Emotional Intelligence: its measurement and implications for the workplace. International Journal of Management Reviews, 10 (2). pp. 149-171. ISSN 1460-8545Full text not available from this repository.
The concept of emotional intelligence (EI) has attaracted a huge amount of interest from both academics and practitioners and has become linked to a whole range of outcomes including career success, life satisfaction and health. Yet, the concept itself and the way in which it is measured continues to fuel considerable debate. This paper takes a critical review of the methodologies and the robustness of the validation and application studies that have used EI measures. In addition, the links between EI and other related theoretical perspectives such as emotional labour are considered
|Journal or Publication Title:||International Journal of Management Reviews|
|Subjects:||R Medicine > R Medicine (General)|
|Departments:||Faculty of Health and Medicine > Health Research|
|Deposited On:||29 Mar 2012 15:51|
|Last Modified:||26 Jul 2012 20:14|
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