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Emotional Intelligence: its measurement and implications for the workplace

Cartwright, Susan and Pappas, Constantinos (2008) Emotional Intelligence: its measurement and implications for the workplace. International Journal of Management Reviews, 10 (2). pp. 149-171. ISSN 1460-8545

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Abstract

The concept of emotional intelligence (EI) has attaracted a huge amount of interest from both academics and practitioners and has become linked to a whole range of outcomes including career success, life satisfaction and health. Yet, the concept itself and the way in which it is measured continues to fuel considerable debate. This paper takes a critical review of the methodologies and the robustness of the validation and application studies that have used EI measures. In addition, the links between EI and other related theoretical perspectives such as emotional labour are considered

Item Type: Article
Journal or Publication Title: International Journal of Management Reviews
Subjects: R Medicine > R Medicine (General)
Departments: Faculty of Health and Medicine > Health Research
ID Code: 53398
Deposited By: ep_importer_pure
Deposited On: 29 Mar 2012 15:51
Refereed?: Yes
Published?: Published
Last Modified: 09 Apr 2014 23:17
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/53398

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