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Health care professionals or new public sector management? The case of senior nurses

Bolton, Sharon (2003) Health care professionals or new public sector management? The case of senior nurses. Working Paper. The Department of Organisation, Work and Technology, Lancaster University.

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The incorporation of health professionals into the management of the British National Health Service (NHS) is a distinctive strategy ultimately aimed at involving senior nurses and doctors through normative devices. Rather than attempting to directly manage professionals, which has proved to be enduringly problematic, it is deemed more effective to ''recreate'' professionals as managers. Survey data collected from 170 nurses who are middle managers, i.e. ward and unit managers, indicates a mixed response to such endeavours. Drawing on questionnaire and interview data, and using Goffman''s concept of role analysis as an analytical framework, it can be seen how senior nurses enthusiastically embrace many aspects of the management role but remain suspicious of, and distance themselves from, a management philosophy that emphasises entrepreneurial activity.

Item Type: Monograph (Working Paper)
Uncontrolled Keywords: modern matron ; new public sector management ; nurses ; public sector
Departments: Lancaster University Management School > Organisation, Work & Technology
ID Code: 48669
Deposited By: ep_importer_pure
Deposited On: 11 Jul 2011 22:05
Refereed?: No
Published?: Published
Last Modified: 22 Mar 2018 04:30
Identification Number:

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