Mackenzie, A and Sommerville, I and Warren, I and Rooksby, J and Westcombe, M and Pidd, M (2003) Wisdom, decision support and paradigms of decision making. Working Paper. The Department of Management Science, Lancaster University.Full text not available from this repository.
Many decision support tools have been developed over the last twenty years and, in general, they support what Simon termed substantive rationality. However, such tools are rarely suited to helping people tackle wicked problems, for which a form of procedural rationality is better suited. Procedurally rational approaches have appeared in both management science and computer science, examples being the soft OR approach of cognitive mapping and the design rationale based on IBIS. These approaches are reviewed and the development of Wisdom, a procedurally rational decision support tool, is discussed and evaluated
|Item Type:||Monograph (Working Paper)|
|Uncontrolled Keywords:||Decision support ; cognitive mapping ; wicked problems|
|Departments:||Lancaster University Management School > Management Science|
|Deposited On:||11 Jul 2011 22:05|
|Last Modified:||27 Jul 2012 01:12|
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