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How to support after-sales strategy by product features analysis: case studies from the consumer electronics goods in Italy

Brun, A and Corti, D and Zorzini, M (2005) How to support after-sales strategy by product features analysis: case studies from the consumer electronics goods in Italy. In: 12th International EurOMA Conference on Operational and Global Competitiveness (Budapest) - 2005. unknown, N/A.

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Item Type: Contribution in Book/Report/Proceedings
Subjects: UNSPECIFIED
Departments: Lancaster University Management School > Management Science
ID Code: 47272
Deposited By: ep_importer_pure
Deposited On: 11 Jul 2011 21:14
Refereed?: No
Published?: Published
Last Modified: 26 Jul 2012 22:48
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/47272

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