Lockett, N J and Doherty, N (2005) Exploring the gap between expectations of Relationship Marketing and the reality of e-CRM. In: Institute for Small Business and Entrepreneurship 28th National Conference (Blackpool, UK) - 2005. unknown, N/A.
Full text not available from this repository.| Item Type: | Contribution in Book/Report/Proceedings |
|---|---|
| Subjects: | UNSPECIFIED |
| Departments: | Lancaster University Management School > Management Science |
| ID Code: | 46570 |
| Deposited By: | ep_importer_pure |
| Deposited On: | 11 Jul 2011 21:03 |
| Refereed?: | No |
| Published?: | Published |
| Last Modified: | 26 Jul 2012 22:34 |
| Identification Number: | |
| URI: | http://eprints.lancs.ac.uk/id/eprint/46570 |
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