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Informal institutional constraints, employee participation and employee satisfaction:evidence from the Chinese retail sector

Huang, Q and Gamble, J (2011) Informal institutional constraints, employee participation and employee satisfaction:evidence from the Chinese retail sector. The International Journal of Human Resource Management, 22 (15). pp. 3168-3186. ISSN 0958-5192

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    Abstract

    This paper seeks to assess whether informal institutions can affect human resource management practices. Specifically, we examine whether the social norm of respect for authority, an important informal social institution in countries like China, constrains employee participation, and whether this affects employee satisfaction in foreign-invested and state-owned retailers in China, respectively. Data are derived from questionnaires completed by almost 1900 employees at 22 foreign-invested and state-owned retail stores in nine Chinese cities. We indicate that a norm such as respect for authority can operate as a constraint on human resource management practices such as employee participation with related impacts upon satisfaction levels in foreign-invested and state-owned retailers, but that these play out in unexpected ways.

    Item Type: Article
    Journal or Publication Title: The International Journal of Human Resource Management
    Uncontrolled Keywords: China ; HRM ; institutions ; participation ; respect for authority ; retail
    Subjects:
    Departments: Lancaster University Management School > Institute for Enterprise & Entrepeneurial Development (IEED)
    ID Code: 45818
    Deposited By: ep_importer_pure
    Deposited On: 11 Jul 2011 19:38
    Refereed?: Yes
    Published?: Published
    Last Modified: 19 Dec 2013 16:23
    Identification Number:
    URI: http://eprints.lancs.ac.uk/id/eprint/45818

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