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Service firms and customer loyalty programs: a regulatory fit perspective of reward preferences in a health club setting

Daryanto, A and de Ruyter, K and Wetzels, M and Patterson, P (2010) Service firms and customer loyalty programs: a regulatory fit perspective of reward preferences in a health club setting. Journal of the Academy of Marketing Science, 38 (5(5)). pp. 604-616.

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Item Type: Article
Journal or Publication Title: Journal of the Academy of Marketing Science
Subjects: UNSPECIFIED
Departments: Lancaster University Management School > Marketing
ID Code: 45738
Deposited By: ep_importer_pure
Deposited On: 11 Jul 2011 19:37
Refereed?: Yes
Published?: Published
Last Modified: 26 Jul 2012 19:21
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/45738

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