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Retail financial services: from transaction to relationship

Alexander, N S and Colgate, M (2000) Retail financial services: from transaction to relationship. European Journal of Marketing, 34 (8). pp. 938-953. ISSN 0309-0566

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Item Type: Article
Journal or Publication Title: European Journal of Marketing
Subjects: UNSPECIFIED
Departments: Lancaster University Management School > Marketing
ID Code: 45704
Deposited By: ep_importer_pure
Deposited On: 11 Jul 2011 19:36
Refereed?: Yes
Published?: Published
Last Modified: 26 Jul 2012 19:20
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/45704

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