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Absence management and presenteeism: the pressures on employees to attend work and the impact of attendance on performance

Baker-McClearn, D and Greasley, K and Dale, J and Griffiths, F (2010) Absence management and presenteeism: the pressures on employees to attend work and the impact of attendance on performance. Human Resource Management Journal, 20 (3). pp. 311-328. ISSN 0954-5395

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    Abstract

    Absenteeism is an issue that has grown in importance over the past few years; however, little has been done to explore the impact of presenteeism on individual and organisational performance and well-being. This article is based on interviews collected in nine case study organisations in the UK. Two sector organisations (one private and one public) were studied to examine absence management and a conceptual model of presenteeism, with further illustration provided using data from the other seven case studies. This enabled a pattern of presenteeism to emerge, along with the contextual and individual factors which impact on it. In addition to previous research, we found that presenteeism is a complex ‘problem’ and that it is not a single one-dimensional construct, but is continually being shaped by individual and organisational factors. In addition, we found that performance and well-being are more closely related to the organisational reaction to presenteeism and absenteeism, rather than the act itself.

    Item Type: Article
    Journal or Publication Title: Human Resource Management Journal
    Subjects: UNSPECIFIED
    Departments: Lancaster University Management School > Organisation, Work & Technology
    ID Code: 45629
    Deposited By: ep_importer_pure
    Deposited On: 11 Jul 2011 19:35
    Refereed?: No
    Published?: Published
    Last Modified: 09 Apr 2014 22:35
    Identification Number:
    URI: http://eprints.lancs.ac.uk/id/eprint/45629

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