Lancaster EPrints

Measuring organizational performance: towards methodological best practice

Richard, P J and Devinney, T and Yip, G and Johnson, G (2009) Measuring organizational performance: towards methodological best practice. Journal of Management, 35 (3). pp. 718-804. ISSN 0149-2063

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Abstract

Organizational performance is one of the most important constructs in management research. Reviewing past studies reveals a multidimensional conceptualization of organizational performance related predominately to stakeholders, heterogeneous product market circumstances, and time. A review of the operationalization of performance highlights the limited effectiveness of commonly accepted measurement practices in tapping this multidimensionality. Addressing these findings requires researchers to (a) possess a strong theoretical rationale on the nature of performance (i.e., theory establishing which measures are appropriate to the research context) and (b) rely on strong theory as to the nature of measures (i.e., theory establishing which measures should be combined and the method for doing so). All management research on performance should explicitly address these two requirements. The authors conclude with a call for research that examines triangulation using multiple measures, longitudinal data and alternative methodological formulations as methods of appropriately aligning research contexts with the measurement of organizational performance.

Item Type: Article
Journal or Publication Title: Journal of Management
Subjects:
Departments: Lancaster University Management School
ID Code: 45519
Deposited By: ep_importer_pure
Deposited On: 11 Jul 2011 19:33
Refereed?: Yes
Published?: Published
Last Modified: 24 Jan 2014 05:21
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/45519

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