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Sustainable change: long-term efforts toward developing a learning organization

Sackmann, S A and Eggenhofer-Rehart, P and Friesl, M (2009) Sustainable change: long-term efforts toward developing a learning organization. The Journal of Applied Behavioral Science, 45 (4). pp. 521-549. ISSN 0021-8863

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    Globalization and intensified competition require organizations to change and adapt to dynamic environments in order to stay competitive. This article describes a longitudinal action research study supporting the strategic change of a trading company. The strategic change was accompanied by planned changes in organizational structures and processes, management systems, emerging changes in leadership, and organization members’ attitudes and behaviors, and it was supported by management development activities. Longitudinal data over a 4-year period including participant observation and interviews reveal that a systemic approach, a learning and becoming perspective toward change, trust, an appropriate role perception, and the specific use of management instruments contribute to sustained change that resulted in performance improvements and a move toward a learning organization. We conclude with implications for strategic change and suggestions for further research in this area.

    Item Type: Journal Article
    Journal or Publication Title: The Journal of Applied Behavioral Science
    Uncontrolled Keywords: Organizational change ; Action Research ; Mixed method approaches
    Departments: Lancaster University Management School > Lancaster University Management School - Other > Centre for Strategic Management
    ID Code: 45301
    Deposited By: ep_importer_pure
    Deposited On: 11 Jul 2011 19:30
    Refereed?: Yes
    Published?: Published
    Last Modified: 25 May 2018 00:16
    Identification Number:

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