Tsoukatos, E and Rand, G K (2007) Cultural influences on service quality and customer satisfaction: evidence from Greek insurance. Managing Service Quality, 17 (4). pp. 467-485. ISSN 0960-4529
Full text not available from this repository.| Item Type: | Article |
|---|---|
| Journal or Publication Title: | Managing Service Quality |
| Subjects: | UNSPECIFIED |
| Departments: | Lancaster University Management School > Management Science |
| ID Code: | 44904 |
| Deposited By: | ep_importer_pure |
| Deposited On: | 11 Jul 2011 19:23 |
| Refereed?: | Yes |
| Published?: | Published |
| Last Modified: | 26 Jul 2012 19:09 |
| Identification Number: | |
| URI: | http://eprints.lancs.ac.uk/id/eprint/44904 |
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