Lancaster EPrints

Cultural influences on service quality and customer satisfaction: evidence from Greek insurance

Tsoukatos, E and Rand, G K (2007) Cultural influences on service quality and customer satisfaction: evidence from Greek insurance. Managing Service Quality, 17 (4). pp. 467-485. ISSN 0960-4529

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Item Type: Article
Journal or Publication Title: Managing Service Quality
Subjects: UNSPECIFIED
Departments: Lancaster University Management School > Management Science
ID Code: 44904
Deposited By: ep_importer_pure
Deposited On: 11 Jul 2011 19:23
Refereed?: Yes
Published?: Published
Last Modified: 26 Jul 2012 19:09
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/44904

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