Teo, T S H and Devadoss, P and Pan, S L (2006) Towards a holistic perspective of customer relationship management (CRM) implementation: a case study of the Housing and Development Board, Singapore. Decision Support Systems, 42 (3). pp. 1613-1627. ISSN 0167-9236
Full text not available from this repository.| Item Type: | Article |
|---|---|
| Journal or Publication Title: | Decision Support Systems |
| Subjects: | UNSPECIFIED |
| Departments: | Lancaster University Management School > Management Science |
| ID Code: | 44611 |
| Deposited By: | ep_importer_pure |
| Deposited On: | 11 Jul 2011 19:18 |
| Refereed?: | Yes |
| Published?: | Published |
| Last Modified: | 26 Jul 2012 19:05 |
| Identification Number: | |
| URI: | http://eprints.lancs.ac.uk/id/eprint/44611 |
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