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Trolley dolly or skilled emotion manager? Moving on from Hochschild's Emotional Labour

Bolton, Sharon and Boyd, C (2003) Trolley dolly or skilled emotion manager? Moving on from Hochschild's Emotional Labour. Work, Employment and Society, 17 (2). pp. 289-308. ISSN 0950-0170

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Item Type: Article
Journal or Publication Title: Work, Employment and Society
Subjects: UNSPECIFIED
Departments: Lancaster University Management School > Organisation, Work & Technology
ID Code: 43715
Deposited By: ep_importer_pure
Deposited On: 11 Jul 2011 19:03
Refereed?: Yes
Published?: Published
Last Modified: 09 Apr 2014 22:21
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/43715

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