Auty, S G and Long, G (1999) Tribal warfare and gaps affecting internal service quality. International Journal of Service Industry Management, 10 (1). pp. 7-22. ISSN 0956-4233
Full text not available from this repository.| Item Type: | Article |
|---|---|
| Journal or Publication Title: | International Journal of Service Industry Management |
| Subjects: | UNSPECIFIED |
| Departments: | Lancaster University Management School > Marketing |
| ID Code: | 43448 |
| Deposited By: | ep_importer_pure |
| Deposited On: | 11 Jul 2011 18:59 |
| Refereed?: | Yes |
| Published?: | Published |
| Last Modified: | 26 Jul 2012 18:48 |
| Identification Number: | |
| URI: | http://eprints.lancs.ac.uk/id/eprint/43448 |
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