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Lessons from failure: Re-conceiving blogging as personal change support

Graham, Connor and Satchell, Christine and Rouncefield, Mark and Balmford, James and Benda, Peter (2007) Lessons from failure: Re-conceiving blogging as personal change support. In: Conference on Designing for User Experience 2007 (DUX'07), 1900-01-01.

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Abstract

This paper reports on research-driven design of social technologies. It describes an exploratory field study evaluating and re-conceiving blogging technologies – a mobile phone, a mobile blog, a Weblog and synchronization software – to support personal change, in this case quitting smoking. We briefly describe the design of the blogging technologies and summarise the outcomes of their extended use by four people trying to quit smoking in terms of technology usage, domestication and acceptance and, smoking cessation. We then document some notable features of failure, both of the technology and the quit attempts, describing how understanding the nuances and subtleties of failure highlights important design considerations. Finally, we present some methodological and design recommendations emerging from: a design workshop involving the participants in the field study; and a desktop design exercise.

Item Type: Conference or Workshop Item (Paper)
Journal or Publication Title: Conference on Designing for User Experience 2007 (DUX'07)
Subjects: Q Science > Q Science (General)
Q Science > QA Mathematics > QA76 Computer software
Departments: Faculty of Science and Technology > School of Computing & Communications
ID Code: 41844
Deposited By: ep_importer_comp
Deposited On: 13 Aug 2008 17:03
Refereed?: Yes
Published?: Published
Last Modified: 27 Jul 2012 02:18
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/41844

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