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Interaction between States and Citizens in the Age of the Internet: “e-Government” in the United States, Britain, and the European Union.

Chadwick, Andrew and May, Christopher (2003) Interaction between States and Citizens in the Age of the Internet: “e-Government” in the United States, Britain, and the European Union. Governance, 16 (2). pp. 271-300. ISSN 0952-1895

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Abstract

We examine the origins of the recent shift towards “e-government” in three cases: the United States, Britain, and the European Union. We set out three heuristic models of interaction between states and citizens that might underpin the practice of “e-government.” Focusing on U.S., British, and European Union initiatives, we undertake a comparative analysis of the evolution of key policy statements on e-government reform in national (and supranational) government. We conclude that the democratic potential of the Internet has been marginalized as a result of the ways in which government use of such technology has been framed since the early 1990s. An executive-driven, “managerial” model of interaction has assumed dominance at the expense of “consultative” and “participatory” possibilities.

Item Type: Article
Journal or Publication Title: Governance
Subjects: J Political Science > JA Political science (General)
Departments: Faculty of Arts & Social Sciences > Politics & International Relations (Merged into PPR 2010-08-01)
ID Code: 35543
Deposited By: Mr Richard Ingham
Deposited On: 21 Jan 2011 15:24
Refereed?: Yes
Published?: Published
Last Modified: 26 Jul 2012 17:52
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/35543

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