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"Wanting to be wanted":a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants

Crawshaw, Robert and Culpeper, Jonathan and Harrison, Julia (2010) "Wanting to be wanted":a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants. Journal of French Language Studies, 20 (1). pp. 75-87. ISSN 0959-2695

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    Abstract

    Using data from the ESRC-funded project Pragmatics and Intercultural Communication (PIC), this paper applies contrastive qualitative and quantitative analysis to data derived from oral statements, logbooks and retrospective reports by language teaching assistants in France and England. It demonstrates that the incidence of 'indirect complaint' (Boxer, 1993) is significantly higher amongst English assistants than amongst their French counterparts and also that the 'severity' (Olshtain and Weinbach, 1993) is similarly greater. The study nevertheless shows that personality is a stronger determinant of cultural outlook and behaviour than nationality.

    Item Type: Article
    Journal or Publication Title: Journal of French Language Studies
    Additional Information: http://journals.cambridge.org/action/displayJournal?jid=JFL The final, definitive version of this article has been published in the Journal, Journal of French Language Studies, 20 (1), pp 75-87 2010, © 2010 Cambridge University Press. see also Pragmatics and Intercultural Communication - the website of the PIC project www.lancs.ac.uk/fass/projects/pic
    Uncontrolled Keywords: complaint ; intercultural pragmatics ; politeness ; face ; rapport
    Subjects: P Language and Literature > PC Romance languages
    Departments: Faculty of Arts & Social Sciences > European Languages & Cultures
    Faculty of Arts & Social Sciences > Linguistics & English Language
    ID Code: 34209
    Deposited By: Dr Robert Crawshaw
    Deposited On: 16 Sep 2010 09:02
    Refereed?: Yes
    Published?: Published
    Last Modified: 31 May 2013 11:34
    Identification Number:
    URI: http://eprints.lancs.ac.uk/id/eprint/34209

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