Crawshaw, Robert and Culpeper, Jonathan and Harrison, Julia (2010) '"Wanting to be wanted" : a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants'. Journal of French Language Studies, 20 (1). pp. 75-87. ISSN 0959-2695
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Abstract
Using data from the ESRC-funded project Pragmatics and Intercultural Communication (PIC), this paper applies contrastive qualitative and quantitative analysis to data derived from oral statements, logbooks and retrospective reports by language teaching assistants in France and England. It demonstrates that the incidence of 'indirect complaint' (Boxer, 1993) is significantly higher amongst English assistants than amongst their French counterparts and also that the 'severity' (Olshtain and Weinbach, 1993) is similarly greater. The study nevertheless shows that personality is a stronger determinant of cultural outlook and behaviour than nationality.
| Item Type: | Article |
|---|---|
| Journal or Publication Title: | Journal of French Language Studies |
| Additional Information: | http://journals.cambridge.org/action/displayJournal?jid=JFL The final, definitive version of this article has been published in the Journal, Journal of French Language Studies, 20 (1), pp 75-87 2010, © 2010 Cambridge University Press. see also Pragmatics and Intercultural Communication - the website of the PIC project www.lancs.ac.uk/fass/projects/pic |
| Uncontrolled Keywords: | complaint ; intercultural pragmatics ; politeness ; face ; rapport |
| Subjects: | P Language and Literature > PC Romance languages |
| Departments: | Faculty of Arts & Social Sciences > European Languages & Cultures Faculty of Arts & Social Sciences > Linguistics & English Language |
| ID Code: | 34209 |
| Deposited By: | Dr Robert Crawshaw |
| Deposited On: | 16 Sep 2010 09:02 |
| Refereed?: | Yes |
| Published?: | Published |
| Last Modified: | 26 Jul 2012 17:34 |
| Identification Number: | |
| URI: | http://eprints.lancs.ac.uk/id/eprint/34209 |
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