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Users' reactions to information technology: some multivariate models and their implications.

Clegg, C. and Carey, N. and Dean, G. and Hornby, P. and Bolden, R. (1997) Users' reactions to information technology: some multivariate models and their implications. Journal of Information Technology, 12 (1). pp. 15-32. ISSN 0268-3962

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Abstract

We summarize empirical work examining the impact on users of information technology (IT) and identify some gaps in current knowledge. We outline some alternative multivariate models of users' reactions to IT, describe an initial empirical test of this work and argue the need for the specification of multivariate models to guide further empirical, theoretical and practical developments. In particular we argue that models of this kind can be used as aids in managing the development, implementation and use of IT.

Item Type: Article
Journal or Publication Title: Journal of Information Technology
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Departments: UNSPECIFIED
ID Code: 18952
Deposited By: ep_ss_importer
Deposited On: 07 Nov 2008 13:35
Refereed?: Yes
Published?: Published
Last Modified: 26 Jul 2012 15:23
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/18952

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