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Using Activities to Simplify Interaction with Mobile Services

Harding, Michael and Storz, Oliver and Friday, Adrian and Salsano, Stefano and , EU IST FP6 (Funder) (2008) Using Activities to Simplify Interaction with Mobile Services. Working Paper. Lancaster University. (Unpublished)

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    Abstract

    Mobile data service use remains low compared with existing services such as text messaging and voice calls. We believe an important limiting factor is the effort demanded of the user to discover and parameterise services with information relating to their current activity against more pressing situational demands. Limited input and output facilities on mobile devices typically make service interactions inherently cumbersome. We describe an approach for using activity and context to streamline the discovery and use of mobile services. Specifically, we outline how to carry, re-use and share information across contexts comprising an activity to reduce the need for data entry and interactions when using mobile services while mobile. We involve the user in offsetting these interactions to the desktop; a more natural context for activity preparation. Using a service browser in which listed services proactively provide snippets of information derived from the user’s context and by allowing users to pre-discover and pre-filter their preferred services for a given context, we reduce the need for user interaction at the point of use. We report on feedback gathered using a working prototype called ‘the Context Clipboard’ that we have demonstrated at a major conference and in a small-scale formative user study.

    Item Type: Monograph (Working Paper)
    Uncontrolled Keywords: cs_eprint_id ; 1493 cs_uid ; 352
    Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
    Q Science > QA Mathematics > QA76 Computer software
    Departments: Faculty of Science and Technology > School of Computing & Communications
    ID Code: 12985
    Deposited By: ep_importer_comp
    Deposited On: 18 Jun 2008 11:59
    Refereed?: No
    Published?: Unpublished
    Last Modified: 27 Jul 2012 00:55
    Identification Number:
    URI: http://eprints.lancs.ac.uk/id/eprint/12985

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