Martin, D. and Rouncefield, M. and O'Neill, J. (2004) How can I help you? Call centres, classification work and coordination. UNSPECIFIED. (Unpublished)
Full text not available from this repository.| Item Type: | Other |
|---|---|
| Uncontrolled Keywords: | cs_eprint_id ; 970 cs_uid ; 1 |
| Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science |
| Departments: | Faculty of Science and Technology > School of Computing & Communications Faculty of Arts & Social Sciences > Politics & International Relations (Merged into PPR 2010-08-01) |
| ID Code: | 12501 |
| Deposited By: | ep_importer_comp |
| Deposited On: | 07 Jul 2011 17:22 |
| Refereed?: | No |
| Published?: | Unpublished |
| Last Modified: | 27 Jul 2012 02:51 |
| Identification Number: | |
| URI: | http://eprints.lancs.ac.uk/id/eprint/12501 |
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