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The management of socio-technical systems using configuration modelling

Lock, S. (2004) The management of socio-technical systems using configuration modelling. Human Systems Management, 23 (1). pp. 29-47. ISSN 0167-2533

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Abstract

In this paper we describe a new approach and support tool for the modelling and analysis of socio-technical system configurations. This novel approach has been developed for use on systems composed of a wide variety of different components including social and organisational elements, in addition to the more traditional software and hardware aspects. Configuration models of such systems are lightweight and quick to construct and can help to promote understanding by the various stakeholders involved in system development, operation and evolution. These models also provide the data required for performing various useful forms of automated analysis. The results of such analysis can allow managers, administrators, developers and end users to investigate various efficiency, productivity and dependability attributes of the current configuration of a system. This can help support decisions about the evolution of a system by allowing the assessment of proposed changes such as the addition or removal of components, processes and structures. In this paper we utilise a real world case study in order to demonstrate and evaluate the utility of the described approach.

Item Type: Article
Journal or Publication Title: Human Systems Management
Uncontrolled Keywords: Socio-technical systems ; component structure ; configuration modelling ; configuration analysis ; system management ; dependability investigation
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: Faculty of Science and Technology > School of Computing & Communications
ID Code: 12371
Deposited By: ep_importer_comp
Deposited On: 07 Jul 2011 17:21
Refereed?: Yes
Published?: Published
Last Modified: 20 Feb 2014 11:42
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/12371

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