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Trusting the record

Clarke, K. and Hartswood, M. and Procter, R. and Rouncefield, M. and Slack, R. (2003) Trusting the record. Methods of Information in Medicine, 42 (4). pp. 345-352.

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Abstract

Objectives: This paper aims to contribute to a longstanding interest in documents and paperwork in healthcare work through an examination of everyday work with patient records in a clinic. Methods: An ethnographic study of record keeping practices in a deliberate self harm clinic was conducted to consider the role that document work plays in the development of trust in the routine social interactions of a working division of labor. Results and conclusions: Issues of trust are seen to play central roles within the complexities of organizational working and some consequent implications for the deployment and use of electronic medical record systems are considered.

Item Type: Article
Journal or Publication Title: Methods of Information in Medicine
Uncontrolled Keywords: trust ; paperwork ; affordances ; electronic medical records
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: Faculty of Science and Technology > School of Computing & Communications
ID Code: 12266
Deposited By: ep_importer_comp
Deposited On: 07 Jul 2011 17:15
Refereed?: Yes
Published?: Published
Last Modified: 19 Feb 2014 09:53
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/12266

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