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Production management and ordinary action:an investigation of situated, resourceful action in production planning and control

Voss, A. and Procter, R. and Slack, R. and Hartswood, M. and Williams, R. and Rouncefield, M. (2001) Production management and ordinary action:an investigation of situated, resourceful action in production planning and control. In: PLANSIG 2001. PLANSIG, pp. 230-243.

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Abstract

We present a study of production planning and management in the Control Room of a manufacturing plant producing mass-customised diesel engines. The study illustrates how these activities are subject to various ‘worldly contingencies’ and how the production process emerges from the situated and resourceful activities of various kinds of professionals in the plant. These observations have serious implications for the question of how the various kinds of “intelligent manufacturing systems” that have been devised can be employed. While the plant studied uses various kinds of automation systems, it critically depends on situated and resourceful action. We contend that for any kind of production management technology to be successful, it has to build on the everyday working life experiences of those working in production environments. This implies reconceptualising IT systems design and development to support evolutionary processes through ‘design-in-use’.

Item Type: Contribution in Book/Report/Proceedings
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: Faculty of Science and Technology > School of Computing & Communications
ID Code: 11955
Deposited By: ep_importer_comp
Deposited On: 07 Jul 2011 17:09
Refereed?: No
Published?: Published
Last Modified: 26 Feb 2014 09:50
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/11955

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