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A partial order scalogram analysis of communication behavior in crisis negotiation with the prediction of outcome.

Taylor, Paul J. (2002) A partial order scalogram analysis of communication behavior in crisis negotiation with the prediction of outcome. The International Journal of Conflict Management, 13 (1). pp. 4-37. ISSN 1044-4068

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    Abstract

    This paper examines whether patterns in communication behavior over time can predict the outcome of crisis negotiations. A sample of 189 interaction episodes was transcribed from 9 resolved negotiations and coded according to differences in the degree and type of behavior. Partial order scalogram analysis (POSAC) was used to produce a graphical representation of the similarities and differences among episodes while simultaneously uncovering the role of each behavior in shaping the negotiation process. Results showed that episodes could be represented along a partially ordered scale of competitiveness, which was structured by the occurrence of two types of behavior: Distributive– Expressive and Integrative–Instrumental. The likelihood of negotiation success reduced with movement up the competitive scale, and negotiations involving episodes that passed a threshold of extreme competition on the scale inevitably ended unsuccessfully regardless of future developments. As negotiations developed over time, behavior alternated bet ween periods of increasing cooperation and periods of increasing competition, with unsuccessful negotiations associated with a concluding trend of increasing competitive behavior.

    Item Type: Article
    Journal or Publication Title: The International Journal of Conflict Management
    Subjects: B Philosophy. Psychology. Religion > BF Psychology
    Departments: Faculty of Science and Technology > Psychology
    ID Code: 11025
    Deposited By: Dr Paul Taylor
    Deposited On: 30 Jul 2008 09:58
    Refereed?: Yes
    Published?: Published
    Last Modified: 30 Sep 2013 11:52
    Identification Number:
    URI: http://eprints.lancs.ac.uk/id/eprint/11025

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